Decades ago, the AVIATION INDUSTRY faced a safety crisis. A series of preventable accidents motivated researchers in the field of Human Factors to identify the real root causes of poor safety outcomes. After analyzing dozens of incidents, experts determined that Human Factors, such as fatigue, stress, poor communication, preventable error chains, and cultures of blame, were responsible for 70-80% of ACCIDENTS. To deal with this problem, the Aviation Industry developed CREW RESOURCE MANAGEMENT (CRM), an innovative approach to improving safety, that trains team members from multiple disciplines to work together in a coordinated, safety-conscious environment. The result? CRM helped make COMMERCIAL AVIATION the safest form of transportation today.

The success of Crew Resource Management in COMMERCIAL AVIATION has caught the attention of other high-risk industries. Drawing upon the similarities between aviation and these industries, Indelta International has designed a comprehensive Safety Learning System called LESSONS from the FLIGHT DECK™. This multi-disciplinary learning system addresses the real root causes of safety outcomes. LESSONS from the FLIGHT DECK™ equips clients with a full suite of services that help prevent errors, create seamless communication among team members, improve staff morale, and create more effective work processes.